I found myself in need of a replacement Social Security card, so I headed over to the SSA's website to find the hours of operation for the nearest office. Instead, I found the hours of operation for the web page that tells me the office hours. Yes, you read that right. The hours of operation... for the web page.
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| This still blows my mind every single time I see it. |
Not being one to shy away from leaving constructive feedback, I decided to bring the problem to somebody's attention. Although being that I'm contacting the same people who thought it was a good idea to put office hours on a website in the first place, I'm not expecting much in the way of results. But nevertheless, here's what I wrote (click the image to enlarge):
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| I had to edit out four different swear words before it got to this stage. |
After I wrote that, I thought it might be a little too snarky to submit. After all, the recipient of my snark is likely to be a person who already has the misfortune of working in Washington, DC (oy!) for the federal government (double oy!) in a little cubicle (triple oy!), and tasked with reading and responding to people's complaints all day long (mother effing balls oy!). So I decided to tone it down a bit, and ended up submitting this:
Maybe still a little bitchier than it needs to be, but it is what it is. We'll see what happens. Maybe it'll go to a committee for discussion, and then to a task force, then back to another committee, then submitted for vote, then conditionally voted down, then rewritten and log rolled into a bill about consumer privacy protections and passed, then passed on to another task force who will resolve the problem by spending $1.3M to construct a facility to house all of the federal government's secure servers in one central location, which, in order to reduce cost to the taxpayer, will only be operational Monday through Friday, between the hours of 5:00 AM and 10:00 PM EST.
